Two River Communications logo

Effective Date: July 25, 2026

Privacy Policy

Two River Communications, LLC (“Two River Communications,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tworivercomms.com (the “Website”) or submit information through the Website.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you submit a contact form or otherwise communicate with us through the Website.

Depending on the information you provide, this may include:

  • Your name
  • Email address
  • Telephone number
  • Business or organization name
  • Service address or general location
  • Information about the services you are interested in
  • The contents of your message
  • Any other information you choose to provide

Please do not submit sensitive personal information, financial account information, passwords, Social Security numbers, or other confidential information through the Website’s contact form.

Information Processed Automatically

Our website hosting, security, or form-processing providers may automatically process limited technical information when you visit or interact with the Website. This information may include your Internet Protocol address, browser type, device type, pages requested, date and time of access, and information used to detect spam, abuse, or security threats.

We do not use this information to create advertising profiles about Website visitors.

2. How We Use Information

We may use information collected through the Website to:

  • Respond to questions and contact requests
  • Provide information about our products or services
  • Evaluate whether our services are available at a particular location
  • Prepare estimates, proposals, or service recommendations
  • Communicate with prospective or existing customers
  • Operate, maintain, and secure the Website
  • Detect and prevent spam, fraud, misuse, or security incidents
  • Comply with applicable legal obligations
  • Establish, exercise, or defend legal claims

We will not use information submitted through the contact form to send unrelated marketing communications without your permission.

3. How We Share Information

We do not sell, rent, or trade personal information collected through the Website.

We may disclose information in the following limited circumstances:

Service Providers

We may share information with companies that help us operate the Website, process contact forms, host data, provide email services, prevent spam, or maintain the security of our systems. These providers may process information only as necessary to perform services on our behalf.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, court order, subpoena, or other legal process
  • Respond to a lawful government request
  • Protect the rights, property, or safety of Two River Communications, our customers, Website visitors, or others
  • Investigate suspected fraud, abuse, or security incidents
  • Enforce our agreements or policies

Business Transfers

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient would remain responsible for handling the information consistently with applicable law.

4. Cookies and Similar Technologies

We do not currently use advertising cookies or cookies to create behavioral advertising profiles.

The Website or its hosting and security providers may use cookies or similar technologies that are necessary for basic Website functionality, security, form submission, spam prevention, or session management.

Your browser may allow you to block or delete cookies. Blocking essential cookies may affect how certain Website features operate.

5. Data Retention

We retain contact form submissions and related communications only for as long as reasonably necessary to:

  • Respond to your request
  • Maintain appropriate business records
  • Provide requested services
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, security, or regulatory obligations

Information that is no longer reasonably needed will be deleted, anonymized, or securely disposed of when practical.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting confidential or highly sensitive information through the Website.

7. Your Privacy Choices

You may contact us to request that we:

  • Confirm whether we have personal information that you submitted through the Website
  • Correct inaccurate contact information
  • Delete a contact form submission or related information
  • Stop using your information for future communications

We may need to verify your identity before completing a request. We may also retain certain information when required for legal, security, recordkeeping, or legitimate business purposes.

To submit a privacy request, use the contact form available at tworivercomms.com and identify the message as a “Privacy Request.”

8. Children’s Privacy

The Website is intended for a general business audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information through the Website from children under 13. If we learn that a child under 13 has submitted personal information, we will take reasonable steps to delete it.

9. Third-Party Websites

The Website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or information-handling practices of those third parties.

You should review the privacy policy of any third-party website before providing personal information to it.

10. Scope of This Policy

This Privacy Policy applies to information collected through tworivercomms.com.

It does not necessarily apply to information collected through customer service agreements, billing systems, network services, employment applications, or other offline or separately governed activities. Additional notices or contractual terms may apply to those activities.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the Website, our practices, or applicable requirements.

When we update the policy, we will revise the effective date shown at the top of this page. The updated policy becomes effective when it is posted unless otherwise stated.

12. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be submitted through the contact form at:

Two River Communications, LLC
Website: tworivercomms.com

Please include “Privacy Request” in your message so that we can properly identify and respond to your request.